Hotel Host (Driving) Full Time

Hyatt Place; Tempe (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Hyatt Place Tempe/Phoenix Airport seeks a Hotel Host to deliver welcoming, high-quality guest service across the hotel, including the Host Stand, Bakery Café, and meeting spaces. You will be responsible for check-in/out, shuttle operations, and maintaining a clean, inviting environment.

Strong guest interaction skills and prior guest service experience are required. Applicants should have a high school diploma or equivalent, be 18+, and able to lift up to 20 lbs.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.

Responsibilities

• Greet guests and provide exceptional service at the Hotel Host Stand and related areas.
• Check guests in and out, assist with the hotel shuttle, and service meeting rooms.
• Maintain a clean, welcoming environment across the Bakery Café, Guest Kitchen, e-room and TV den.

Skills

Customer service

English language proficiency

Multi-tasking

Quick learning

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Organization- Hyatt Place Tempe/Phoenix Airport

Summary

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

Organization- Hyatt Place Tempe/Phoenix Airport

Summary

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• Must hold a valid driver's license
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.