Hotel Host (Driving) Full Time

Hyatt Hotels Corporation; Tempe, Northern (AZ, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Hotel Host for Hyatt Place assignments in Tempe. The role emphasizes guest services across the Host Stand, Bakery Café, and meeting room support, ensuring a welcoming and efficient guest experience.

The position requires strong English communication, flexibility for AM/PM shifts and weekends, and a proactive, friendly attitude to multi-task across areas. High school diploma and basic computer skills are expected.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• Must hold a valid driver's license
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

Responsibilities

• Provide exceptional guest service at the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room and TV den
• Handle guest check-in and check-out and assist with hotel shuttle operations
• Assist with servicing of meeting rooms and coordination of guest needs
• Operate with a friendly, professional demeanor and maintain a clean, inviting environment
• Communicate effectively with guests and team members in a fast-paced setting

Skills

Customer service

Flexibility

English proficiency

Multitasking

Basic computer skills

Lifts 20 lbs

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van,and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• Must hold a valid driver's license
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.