Hotel Head Housekeeper: Lead a Team & Elevate Guest Comfort

Town Pump Company; Belgrade (MT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Company is seeking a motivated Hotel Head Housekeeper to lead the housekeeping and laundry teams, ensuring rooms and public areas meet brand standards and guest expectations. The role emphasizes safety, training, and adherence to grooming guidelines while coordinating daily schedules and inventory.

The position involves supervising staff, maintaining inventory, and delivering high-quality service in a hospitality environment.

Qualifications

• Supervise all housekeeping and laundry team members, including hiring, training, performance management, conflict resolution, discipline, and termination as required.
• Practice and reinforce safe working conditions under OSHA guidelines, including Bloodborne Pathogens.
• Knowledge of general housekeeping and recordkeeping; ability to comprehend oral and written instructions.

Responsibilities

• Perform duties to ensure guest rooms and common areas are cleaned within time frames per guest type.
• Assign daily work for the housekeeping and laundry department, complete inspections, and provide feedback to team members.
• Complete required training and certifications, prepare housekeeping cart, and follow grooming and uniform guidelines.
• Use and update room assignment clipboard, keys, and ensure master keys are secure at all times.
• Manage linen and supply inventory, generate supply requisitions, and maintain lost and found items.
• May perform duties such as folding laundry, cleaning lobby, breakfast service, and other public areas as needed.

Skills

Housekeeping supervision

Laundry operations

Safety OSHA guidelines

Guest service orientation

Communication skills

Job description

Town Pump Company is seeking a motivated Hotel Head Housekeeper to lead the housekeeping and laundry teams, ensuring rooms and public areas meet brand standards and guest expectations. The role emphasizes safety, training, and adherence to grooming guidelines while coordinating daily schedules and inventory.

The position involves supervising staff, maintaining inventory, and delivering high-quality service in a hospitality environment.