Hotel Head Housekeeper – Lead Rooms & Team

Town Pump Company; Big Timber (MT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Hotel Group is seeking a motivated Hotel Head Housekeeper who will model our mission of Genuine Hospitality from genuine people committed to providing comfort and service. You will supervise housekeeping and laundry staff, manage schedules, training, safety compliance, inventories, and maintain brand standards to ensure guest rooms and public areas meet guests' expectations.

The role offers opportunities for career growth within a growing company and requires a strong work ethic,

Responsibilities

• supervise all housekeeping and laundry team members. This includes, but is not limited to participating in the hiring, training, performance management, conflict resolution, discipline, and termination of team members as required.
• practice and reinforce with team members safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens.
• assign daily work for the housekeeping and laundry department, distribute assignments accordingly, complete inspections of rooms, public areas, storerooms, and laundry, provide regular feedback to team members about their assigned work, and complete weekly schedule based on forecasted hotel occupancy.
• complete all required company and brand-specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump's grooming and appearance guidelines, and wear uniform and name tag while on shift.
• use and update the room assignment clipboard, sign-out, and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
• manage linen and supply inventory, generate supply requisitions, maintain and be responsible for the lost and found items.
• maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
• need knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.
• may be required to perform duties such as folding laundry, cleaning the lobby, assisting with breakfast service, cleaning public areas, guest rooms etc.

Job description

Town Pump Hotel Group is seeking a motivated Hotel Head Housekeeper who will model our mission of Genuine Hospitality from genuine people committed to providing comfort and service. You will supervise housekeeping and laundry staff, manage schedules, training, safety compliance, inventories, and maintain brand standards to ensure guest rooms and public areas meet guests' expectations.

The role offers opportunities for career growth within a growing company and requires a strong work ethic,