Hotel Guest Service Associate — Full-Time, PTO & Discounts

Paragon Hotel Company; Salisbury (NC); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Paid Time Off

Team Member Room Discounts

Time and Half for Select Holidays

Referral Bonus Program

Job summary

Paragon Hotel Company is seeking a Guest Service Representative in Salisbury, NC. The role requires hospitality experience and involves greeting guests, registering arrivals, and promoting hotel services.

Full-time position with two shifts: 7:00 AM–3:00 PM and 3:00 PM–11:00 PM. Candidates should have prior hotel experience, excellent attendance, and professional conduct to uphold our service standards.

Qualifications

• Minimum 1 year of branded hotel customer service experience.
• Ability to maintain professionalism and punctuality.
• Strong communication and guest relations skills.

Responsibilities

• Greet and register guests; provide room assignments and special requests.
• Promote hotel services and amenities to guests.
• Maintain guest privacy and handle guest inquiries.
• Operate the property management system to post charges and process payments.
• Coordinate with staff to ensure guest satisfaction.

Skills

Customer service

Communication

Multi-tasking

Education

High School diploma or equivalent

Tools

PMS

Job description

Paragon Hotel Company is seeking a Guest Service Representative in Salisbury, NC. The role requires hospitality experience and involves greeting guests, registering arrivals, and promoting hotel services.

Full-time position with two shifts: 7:00 AM–3:00 PM and 3:00 PM–11:00 PM. Candidates should have prior hotel experience, excellent attendance, and professional conduct to uphold our service standards.