Hotel Guest Room Attendant - Elevate Guest Experience

Extended-Stay-Hotel; Mishawaka (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

ESA Management, LLC is seeking a Housekeeper for an Extended-Stay-Hotel in Mishawaka, IN. The role focuses on cleaning guest rooms to brand standards and contributing to a premier guest experience.

You will maintain carts, assist with guest requests, and participate in safety protocols and training through Extended Stay University. This position emphasizes reliability and adherence to procedures in a hotel environment.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Clean assigned guest rooms with adherence to company standards and procedures.
• Maintain housekeeping carts, cart rooms and laundry areas to company standard.
• Stock carts and cart rooms as necessary or directed by management.
• Report maintenance issues to the front desk and/or manager on duty.
• Report any remaining guest property in a check-out room to the front desk and manager on duty.
• Assist with guest requests whenever possible and practical.
• Comply with safety and security policies and procedures.
• Complete all required Extended Stay University training.

Skills

Communication

Policies adherence

Good judgment

Job description

ESA Management, LLC is seeking a Housekeeper for an Extended-Stay-Hotel in Mishawaka, IN. The role focuses on cleaning guest rooms to brand standards and contributing to a premier guest experience.

You will maintain carts, assist with guest requests, and participate in safety protocols and training through Extended Stay University. This position emphasizes reliability and adherence to procedures in a hotel environment.