Hotel Guest Room Attendant

Westmont Hospitality Group; Mount Laurel Township (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

FSA/HSA options

Life Insurance (company-paid)

Long-Term Disability Insurance

401(k) with match

Paid Time Off & Holidays

Travel Perks (Marriott rates)

Daily meals provided

Job summary

Westin Mt Laurel in Mount Laurel, NJ is seeking a dedicated Housekeeping Attendant to clean and service guest rooms to brand standards. You will change linens, restock amenities, and maintain cleanliness while ensuring guest requests are handled courteously.

Join a team that values safety, reliability, and confidentiality of guest rooms, with opportunities to assist on special cleaning projects and collaborate with colleagues to maintain high guest satisfaction.

Qualifications

• Clean and service assigned guest rooms and bathrooms to brand standards.
• Change bed linens, replenish towels and amenities.
• Dust, vacuum, mop, and sanitize surfaces.
• Restock carts and organize linens and cleaning products.
• Report maintenance or safety issues promptly.
• Ensure rooms are ready for guest arrivals within timeframes.
• Respond to guest requests courteously and professionally.
• Follow safety, sanitation, and chemical handling procedures.
• Maintain confidentiality and security of guest rooms.
• Assist with hallway and other cleaning tasks as assigned.
• Collaborate with team and communicate room status to supervisors.

Responsibilities

• Clean and service assigned guest rooms and bathrooms per brand standards.
• Change bed linens, restock towels and guest amenities.
• Dust, vacuum, mop and sanitize all surfaces in guest rooms.
• Restock housekeeping carts and maintain an organized supply area.
• Report maintenance or safety issues promptly to supervisors.
• Ensure rooms are ready for guest arrivals within set timeframes.
• Respond to guest requests promptly and courteously.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks as needed.

Skills

Push heavy carts

Stand for long periods

Bend and reach

Guest service communication

Room inspection for cleanliness

Daily paperwork marking

Lift equipment from cart

Job description

Essential Job Duties

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Skills & Abilities

• Push Heavy carts.
• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Prior Experience

• At least one year prior hotel housekeeping experience preferred

Join Our Team and Enjoy Outstanding Benefits!

Health & Wellness Benefits

At the Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long-Term Disability Insurance

Company-Paid Life Insurance

All Full-Time Associates receive company-paid life insurance coverage.

401(k) Retirement Plan

Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!

Paid Time Off & Holidays

After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.

Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!

After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.

Employee Referral Program

Help grow our team and earn rewards when you refer friends or family.

Travel Perks

Enjoy discounted room rates at Marriott properties worldwide!

Daily Meals

Complimentary meal is provided to all associates during their shift.

EOE/M/F/D/V