Housekeeping Room Attendant | Westin | Wilmington, DE

PM New Logo; Wilmington (DE); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading hotel group in Wilmington is seeking a Room Attendant to join their housekeeping team. This role is essential for creating enjoyable guest experiences through cleaning and maintaining high standards in guest rooms and bathrooms. Candidates should have at least one month of related experience, a passion for customer service, and the ability to work well in a team. Physical demands include standing, lifting, and varying schedules, including nights and weekends.

Qualifications

• At least one month of related experience preferred 2 years.
• Passion for customer service and ability to collaborate within a diverse team.
• Calm under pressure and high energy.

Responsibilities

• Clean, dust, polish and vacuum to meet hotel standards.
• Change linens, make beds, and leave bathrooms sparkling.
• Restock all guest room supplies.

Skills

Customer service

Detail oriented

Team player

Ability to work under pressure

Goal completion

Job description

About the Role

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable.

Responsibilities

• Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
• Change linens, make beds, and leave the bathroom sparkling.
• Restock all guest room supplies, like soap, shampoo, and coffee.
• Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
• Greet guests with a friendly smile.

Physical Demands

You will be standing/sitting most of the shift, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs. Varying schedules including nights, weekends, and holidays are required.

Qualifications

• At least one month of related experience (preferred 2 years).
• Passion for customer service and ability to collaborate within a diverse team.
• Calm under pressure and high energy.
• Detail Oriented: Capable of carrying out a given task with all necessary detail.
• Team Player: Works well as a member of a group.
• Goal Completion: Inspired to perform well by the completion of tasks.
• Growth Opportunities: Inspired by the chance to take on more responsibility.
• Ability to Make an Impact: Inspired by the ability to contribute to the success of a project or the organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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