Hotel Guest Experience Attendant

Extended Stay America; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Extended Stay America is seeking a dedicated Housekeeper to maintain cleanliness of guest rooms according to company standards and procedures. The role emphasizes guest satisfaction and adherence to safety policies, with responsibilities including cart maintenance and reportable maintenance issues.

Team members must be reliable, follow instructions, and communicate effectively with management to ensure a pleasant guest experience and smooth hotel operations.

Qualifications

• Ability to clean guest rooms to standard procedures.
• Strong attention to detail and accuracy in duties.
• Good communication with team and front desk as needed.

Responsibilities

• Cleans assigned guest rooms per standards and procedures.
• Maintains housekeeping carts and laundry areas to standard.
• Reports maintenance issues to front desk/manager on duty.
• Restocks carts as directed and assists guests when possible.

Skills

Guest room cleaning

Attention to detail

Time management

Safety compliance

Communication

Job description

Extended Stay America is seeking a dedicated Housekeeper to maintain cleanliness of guest rooms according to company standards and procedures. The role emphasizes guest satisfaction and adherence to safety policies, with responsibilities including cart maintenance and reportable maintenance issues.

Team members must be reliable, follow instructions, and communicate effectively with management to ensure a pleasant guest experience and smooth hotel operations.