Hotel GM: Lead Operations, Guest Experience & Growth

Socket.dev; Atlanta (GA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

401(k) with match

Dynamic work environment

Career growth

Free parking

Free meals

Job summary

Sheraton Suites Galleria Atlanta seeks a seasoned General Manager to lead daily hotel operations, drive guest satisfaction, and uphold Marriott brand standards. You will manage Front Office, Housekeeping, Engineering, F&B, Sales, and related teams in a bustling property, fostering teamwork and accountability.

Ideal candidates bring 5+ years in progressive hotel leadership, a strong track record in profitability, and a focus on service excellence, while guiding development and engagement across

Qualifications

• Minimum five years of progressive hotel management experience at a senior level.
• Experience with full-service or select-service properties; Marriott experience preferred.
• Bachelor's degree in Hospitality Management, Business, or related field preferred; relevant experience may be considered.

Responsibilities

• Provide overall leadership and direction for daily hotel operations.
• Oversee Front Office, Housekeeping, Engineering, Food & Beverage, Sales, and other departments.
• Lead, mentor, and develop department leaders and associates.
• Set performance expectations and ensure achievement of operational and financial goals.
• Maintain high service standards and address guest concerns promptly.
• Monitor guest satisfaction, reviews, and financial performance to identify improvements.

Skills

Leadership

Operations

Guest Satisfaction

Budgeting & P&L

Staff Development

Education

Bachelor's degree in Hospitality Management

Tools

Hotel PMS

Job description

Sheraton Suites Galleria Atlanta seeks a seasoned General Manager to lead daily hotel operations, drive guest satisfaction, and uphold Marriott brand standards. You will manage Front Office, Housekeeping, Engineering, F&B, Sales, and related teams in a bustling property, fostering teamwork and accountability.

Ideal candidates bring 5+ years in progressive hotel leadership, a strong track record in profitability, and a focus on service excellence, while guiding development and engagement across