Hotel General Manager

CUSA, LLC; Lithia Springs (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

CUSA, LLC is seeking a qualified General Manager for their hotel operations in the Atlanta Metro area. The ideal candidate will have prior experience with major brands such as Marriott, IHG, or Choice. Responsibilities include hiring and training staff, driving revenue, and maintaining high standards of customer service.

The successful candidate will exceed brand metrics, manage operational reporting, and provide leadership to achieve budget objectives.

Qualifications

• Previous experience as GM with major brands such as Marriott, IHG, or Choice.
• Strong leadership skills to manage daily operations.

Responsibilities

• Hire and train hotel employees to ensure a positive team experience.
• Drive top-line revenue and manage expenses to meet profitability targets.
• Exceed key performance metrics including STR, RGI, occupancy, and ADR.
• Provide excellent customer service to guests, aiming for high service scores.
• Achieve goals for brand loyalty program enrollment.
• Meet deadlines for operational and accounting reports.

Job description

CUSA Hotel Management Company is searching for qualified General Managers for the Atlanta Metro area. Previous experience as GM with major brands – Marriott, IHG, Choice is required. Seeking a leader to lead and manage daily operations.

Responsibilities

• Hire and train hotel employees, providing a positive team experience.
• Drive top‑line revenue, manage expenses to achieve bottom‑line profitability and budget objectives.
• Exceed key metrics for STR, RGI, occupancy, and ADR.
• Provide excellent customer service to all guests, achieving brand ITR, EA, and Guest Love service scores.
• Exceed brand loyalty program enrollment goals.
• Meet deadlines for operational reports, accounting reports, M3 accounting, and hotel payroll system.