Hotel GM: Guest-First Operations Leader

MCR; Pompano Beach (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Residence Inn Pompano Beach is seeking a General Manager to oversee daily hotel operations, ensuring clean rooms, welcoming service, and adherence to MCR standards. You will supervise staff, coordinate onboarding, audits, and reporting, while maintaining brand quality and guest satisfaction.

The role requires leadership, financial acumen, and a commitment to safety, with responsibilities spanning schedule management, maintenance checks, and continuous improvement initiatives.

Qualifications

• Bachelor’s or Associate’s Degree preferred.
• Ability to understand and follow established guidelines and procedures.
• Strong communication and guest-service orientation.

Responsibilities

• Daily supervision and guest room/public area checks to ensure cleanliness and friendly service.
• Onboarding and training of new team members to follow onboarding processes.
• Audit and report daily activities including shift handovers and required reports.
• Ensure adherence to brand standards and quality assurance expectations.
• Manage schedules, operations, and maintenance tasks to safeguard safety and experience.

Skills

Can-Do Attitude

Follow Guidelines

Evaluation & Decision-Making

Handle Pace & Pressure

Listening & Conflict Resolution

Financial Skills

Attention to Detail

Technology Proficiency

Communication Skills

Hospitality & Guest Service

Education

Bachelor’s or Associate’s Degree Preferred

Tools

Windows OS

Spreadsheets & Word Processing

Job description

Residence Inn Pompano Beach is seeking a General Manager to oversee daily hotel operations, ensuring clean rooms, welcoming service, and adherence to MCR standards. You will supervise staff, coordinate onboarding, audits, and reporting, while maintaining brand quality and guest satisfaction.

The role requires leadership, financial acumen, and a commitment to safety, with responsibilities spanning schedule management, maintenance checks, and continuous improvement initiatives.