Hotel GM: Growth & Guest Experience Leader

Highgate Hotels, LP; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Paid vacation

Paid sick leave

Educational opportunities

Jury duty leave

Military leave

Job summary

Highgate Hotels is seeking a General Manager for Le Meridien Columbus, The Joseph in Columbus, OH. You will lead hotel operations to maximize profitability, oversee department heads, and drive guest satisfaction through high standards and staff development.

The role requires extensive leadership, financial acumen, and a focus on sales, training, and operational excellence to maintain Highgate Hotel standards across all areas of the property.

Qualifications

• 6+ years progressive experience in hotel management or related field.
• Strong communication and interpersonal skills with all staff levels.
• Ability to multi-task and prioritize departmental functions to meet deadlines.
• Demonstrated leadership in training and developing managers.
• Commitment to guest satisfaction and service excellence.

Responsibilities

• Oversee daily hotel operations through department heads to meet profitability goals.
• Lead weekly staff meetings and manager training sessions.
• Conduct monthly financial reviews with department managers and supervisors.
• Drive hotel sales efforts by engaging top accounts and coordinating client meetings.

Skills

Hotel management

Leadership

Budgeting

Training

Sales

Job description

Highgate Hotels is seeking a General Manager for Le Meridien Columbus, The Joseph in Columbus, OH. You will lead hotel operations to maximize profitability, oversee department heads, and drive guest satisfaction through high standards and staff development.

The role requires extensive leadership, financial acumen, and a focus on sales, training, and operational excellence to maintain Highgate Hotel standards across all areas of the property.