Hotel Gift Shop Ambassador

The Historic Davenport Hotel, Autograph Collection; Spokane (WA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Teledoc service

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane is seeking a Gift Shop Attendant to deliver exceptional guest service and drive souvenir sales. You will welcome guests, answer questions, and help shoppers find the perfect mementos of their stay.

Join a historic, elegant property and contribute to a polished gift shop experience, maintain displays, process transactions, and support inventory management while working flexible weekend/evening shifts.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service preferred.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and handle cash transactions.
• Basic math skills for cash handling and inventory tracking.
• Knowledge of merchandise presentation and display.
• Flexibility to work weekends, holidays, and evenings as required.

Responsibilities

• Welcome and engage with guests, providing outstanding customer service
• Maintain a visually appealing and well-stocked gift shop
• Assist guests in finding and selecting products
• Process sales transactions accurately and efficiently
• Provide recommendations and information about products
• Keep track of inventory and replenish stock as needed
• Ensure the cleanliness and organization of the gift shop
• Promote special offers and promotions to enhance sales

Skills

Communication skills

Interpersonal skills

Friendly personality

Cash handling

Multitasking

Merchandise display

Inventory tracking

Weekend availability

Flexibility

Education

High school diploma or equivalent

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane is seeking a Gift Shop Attendant to deliver exceptional guest service and drive souvenir sales. You will welcome guests, answer questions, and help shoppers find the perfect mementos of their stay.

Join a historic, elegant property and contribute to a polished gift shop experience, maintain displays, process transactions, and support inventory management while working flexible weekend/evening shifts.