Hotel General Manager: Lead Teams, Elevate Guest Experience

Fairfield Inn & Suites By Marriott - Charlotte Matthews; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

401(k)

DailyPay access

Hotel employee discounts

Career development opportunities

Job summary

Newport Hospitality Group seeks a results-driven General Manager for a Marriott-branded property. You’ll lead hotel operations, manage the P&L, build a strong team, and ensure guest satisfaction with brand standards at the fore. You’ll partner with Sales and Revenue and own the guest experience, staff development, and daily performance to deliver measurable results.

This hands-on leader role rewards accountability, collaboration, and a commitment to living hospitality through every interaction.

Qualifications

• Experience leading hotel teams.
• Proven track record in hospitality leadership.
• Ability to balance guest experience with financial performance.

Responsibilities

• Lead, coach, and develop department leaders and hotel associates.
• Maintain Marriott brand standards and drive guest satisfaction.
• Review financial performance, forecasts, budgets, and operating expenses.
• Partner with Sales and Revenue Management to maximize occupancy, ADR, RevPAR, and overall performance.
• Create a positive, accountable, service-focused workplace culture.

Skills

People leadership

P&L management

Customer service

Hotel operations

Job description

Newport Hospitality Group seeks a results-driven General Manager for a Marriott-branded property. You’ll lead hotel operations, manage the P&L, build a strong team, and ensure guest satisfaction with brand standards at the fore. You’ll partner with Sales and Revenue and own the guest experience, staff development, and daily performance to deliver measurable results.

This hands-on leader role rewards accountability, collaboration, and a commitment to living hospitality through every interaction.