Hotel General Manager - Lead Ops & Guest Experience

Hei Hotels Inc.; Alpharetta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental

Vision insurance

401(k) with match

Hotel room discounts

Job summary

Home2 Suites Alpharetta, part of HEI Hotels and Resorts, seeks a General Manager to lead daily operations at the Alpharetta property. You will supervise staff, manage budgets, and ensure exceptional guest experiences while driving revenue and cost controls.

The role requires strong leadership, strategic planning, and clear communication with corporate teams. On-site position with opportunities for team development and rewards.

Qualifications

• Minimum 5 years of management experience at a hotel or hospitality operation.
• Strong knowledge of hotel operations, budgeting, and cost control.
• Proven ability to lead teams and drive guest satisfaction.

Responsibilities

• Lead, supervise, and direct hotel operations and financial activities.
• Oversee quality, cost control, and service delivery to guests.
• Travel for corporate meetings and participate in committees.
• Interview, hire, train, and evaluate staff; manage performance.
• Develop plans to improve operations and revenue performance.

Skills

Leadership

Budgeting

Operations management

Strategic planning

Guest experience

Communication

Job description

Home2 Suites Alpharetta, part of HEI Hotels and Resorts, seeks a General Manager to lead daily operations at the Alpharetta property. You will supervise staff, manage budgets, and ensure exceptional guest experiences while driving revenue and cost controls.

The role requires strong leadership, strategic planning, and clear communication with corporate teams. On-site position with opportunities for team development and rewards.