Hotel General Manager: Lead Operations & Guest Experience

Element Melbourne; Melbourne (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a General Manager to lead hotel operations, staff, and guest experience. You will oversee all departments, implement strategic plans, and ensure brand standards and financial performance.

The role requires a strong hotel management background and proven leadership to coach teams and deliver exceptional service. The position operates within a 24/7 environment, with flexible shifts and a focus on maximizing guest satisfaction, revenue, and brand

Qualifications

• Previous General Manager experience essential.
• F&B experience is a plus.
• Strong owner relations partnerships.
• Local market knowledge preferred.

Responsibilities

• Oversee all aspects of hotel operations, including sales, marketing, HR, F&B, budgeting, rooms, housekeeping and maintenance.
• Provide vision, leadership, and strategy to inspire associates and deliver exceptional service.
• Enable innovation and drive results with strong financial controls and revenue management.
• Drive guest satisfaction and financial performance to support the brand and hotel objectives.

Skills

General Manager experience

F&B experience

Owner relations partnerships

Local market knowledge

Job description

Driftwood Hospitality Management is seeking a General Manager to lead hotel operations, staff, and guest experience. You will oversee all departments, implement strategic plans, and ensure brand standards and financial performance.

The role requires a strong hotel management background and proven leadership to coach teams and deliver exceptional service. The position operates within a 24/7 environment, with flexible shifts and a focus on maximizing guest satisfaction, revenue, and brand