Hotel General Manager: Lead Guest Experience & Ops

The High Companies; Hampton (VA, NE); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hilton or Marriott discounts

Health Coach/Registered Dietician

401k retirement plan

Employee assistance program

CAC events

Job summary

The High Companies seek a Hotel General Manager for the Hampton Inn in Lancaster, PA. You will oversee all hotel operations, motivate a diverse team, and ensure exceptional service and financial performance.

Ideal candidates have a college degree in hospitality and several years of leadership experience in hotel settings, with flexibility for a 24/7 operation and bilingual abilities as a plus.

Qualifications

• Minimum of 3 years of hotel operations experience.
• Experience overseeing front desk, housekeeping, food & beverage, or overall hotel operations preferred.
• Demonstrated ability to lead, coach, and develop team members while maintaining high guest satisfaction standards.

Responsibilities

• Oversee all aspects of hotel operations and drive guest satisfaction.
• Lead, coach and develop hotel team members.
• Monitor financial results and ensure adherence to budgetary objectives.
• Foster relationships with guests, associates, vendors, and community partners.

Skills

Operations leadership

Budgeting

Guest relations

Team development

Communication

Education

Bachelor's degree in Hospitality

Tools

PMS (Hotel)

Job description

The High Companies seek a Hotel General Manager for the Hampton Inn in Lancaster, PA. You will oversee all hotel operations, motivate a diverse team, and ensure exceptional service and financial performance.

Ideal candidates have a college degree in hospitality and several years of leadership experience in hotel settings, with flexibility for a 24/7 operation and bilingual abilities as a plus.