Hotel General Manager: Lead Guest Experience & Operations

Holiday Inn Express Vermilion; Vermilion (OH); On-site; USD 58,000 - 72,000; Full time

Job summary

Holiday Inn Express Vermilion is on the lookout for a dedicated General Manager to lead our busy hotel team. The ideal candidate must have a minimum of 5 years hospitality experience, preferably in a management role, and will be responsible for enhancing service quality while managing HR tasks.

Responsibilities include developing marketing strategies, managing daily operations, and ensuring guest satisfaction. Compensation ranges from $58,000 to $72,000 per year.

Qualifications

• 5+ years of experience in hotel or hospitality industry.
• Proven customer service experience as a manager.
• Superb communication, organizational, and problem-solving skills.
• Experience in limited-service hotels (50–100 rooms) strongly preferred.

Responsibilities

• Construct and manage a marketing strategy for hotel services.
• Design a budget ensuring customer satisfaction and quality.
• Lead hotel staff to excel in superior guest service.
• Oversee daily operations of a 66-room limited-service hotel.
• Manage labor costs and productivity in alignment with budget.

Skills

Customer service mindset

Leadership

Communication skills

Problem-solving skills

Education

High school diploma or equivalent GED

Degree in hospitality or related field

Job description

Holiday Inn Express Vermilion is on the lookout for a dedicated General Manager to lead our busy hotel team. The ideal candidate must have a minimum of 5 years hospitality experience, preferably in a management role, and will be responsible for enhancing service quality while managing HR tasks.

Responsibilities include developing marketing strategies, managing daily operations, and ensuring guest satisfaction. Compensation ranges from $58,000 to $72,000 per year.