Hotel General Manager: Lead Guest Experience & Growth

Fairfield by Marriott Inn & Suites Savannah Midtown; Savannah (GA); On-site; USD 90,000 - 180,000; Full time

Job summary

Fairfield by Marriott Inn & Suites Savannah Midtown seeks a results-driven Hotel General Manager to oversee all hotel operations, guest services, and financial performance. You will lead strategy, manage staff, and ensure top-tier guest satisfaction while maintaining safe, compliant, and efficient facilities.

You will drive profitability by optimizing revenue, controlling costs, and directing maintenance, housekeeping, and front office.

Qualifications

• Bachelor’s degree in Hospitality Management preferred.
• Advanced certifications in hotel management are advantageous.
• 7–10 years in hotel management with 5+ in leadership.

Responsibilities

• Lead and align strategic plans for long-term hotel success.
• Set department goals; guide heads of departments.
• Oversee guest services, revenue, costs, and maintenance.
• Review guest feedback and drive service improvements.
• Manage budgets, P&L, and financial forecasting.

Skills

Leadership

Strategic planning

Operational excellence

Guest satisfaction

Financial acumen

Communication

PMS/Opera

Microsoft Office

Team development

Education

Bachelor’s in Hospitality Management

Advanced hotel mgmt certs

Tools

Opera PMS

PMS software

Microsoft Office

Job description

Fairfield by Marriott Inn & Suites Savannah Midtown seeks a results-driven Hotel General Manager to oversee all hotel operations, guest services, and financial performance. You will lead strategy, manage staff, and ensure top-tier guest satisfaction while maintaining safe, compliant, and efficient facilities.

You will drive profitability by optimizing revenue, controlling costs, and directing maintenance, housekeeping, and front office.