Hotel General Manager: Lead Growth & Guest Experience

The LINE Hotel Group; Austin (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Bonus based on performance

Job summary

The LINE Hotel Group is seeking a dynamic General Manager to lead day-to-day hotel operations in Austin. You will oversee Front Office, F&B, Housekeeping, Engineering, Security and Admin, communicating the vision of the brand while achieving superior financial performance.

You will develop strategies, manage budgets, and drive guest satisfaction with a focus on leadership, communication, and developing your team across departments.

Qualifications

• At least five (5) years’ experience as hotel General Manager or relevant position required at a full service property with 300+ rooms.
• Proven track record managing hotels with a strong group and banquet business, including oversight of large-scale events and catering operations.
• Bachelor’s degree required.
• Experience in Austin area market preferred.
• Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular).
• Ability to work with PMS and POS software.
• Outstanding communication and interpersonal skills.
• Excellent reading, writing and oral proficiency in the English Language.
• Excellent organizational and time management skills.
• Financial Management
• Performance Management
• Business Acumen
• Ethical Conduct
• Leadership
• Ability to multitask
• Work well under pressure, be a team player

Responsibilities

• Oversee day-to-day hotel operations including Front Office, Food & Beverage, Housekeeping, Engineering and Security.
• Communicate vision, direction and hotel initiatives while driving superior financial results.
• Develop and drive strategies based on market trends and data analysis.
• Create training programs and development plans for direct reports.
• Ensure adherence to Standard Operating Procedures across departments.
• Coordinate staff meetings and one-on-ones with direct reports.
• Manage expenditures from operating and capital budgets.
• Monitor guest billing, inventory, and payroll processes.
• Ensure safety procedures and compliance with policies.

Skills

Leadership

Communication

Financial Management

Business Acumen

Time Management

Ethical Conduct

Education

Bachelor’s degree in Hospitality Management or related field

Tools

MS Excel

MS PowerPoint

PMS software

POS software

Job description

The LINE Hotel Group is seeking a dynamic General Manager to lead day-to-day hotel operations in Austin. You will oversee Front Office, F&B, Housekeeping, Engineering, Security and Admin, communicating the vision of the brand while achieving superior financial performance.

You will develop strategies, manage budgets, and drive guest satisfaction with a focus on leadership, communication, and developing your team across departments.