Hotel General Manager: Lead Team & Guest Experience

Austin TownePlace Suites by Marriott Lakeline; Austin (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Daily Pay option

Hotel discounts

Benefits package

Paid vacation

Career advancement opportunities

Supportive leadership

Job summary

Tharaldson Hospitality Management is seeking a General Manager for a full-time role in Austin, TX. You will lead hotel operations, drive guest satisfaction, and mentor a high-performing team to deliver consistent results.

The ideal candidate has hotel GM experience, strong leadership and financial acumen, and the ability to manage budgets, schedules, and guest services while upholding brand standards and community engagement.

Qualifications

• Minimum of 1 year of Hotel General Manager experience in a Select Service or Extended Stay hotel.
• Strong leadership, communication, and team development skills.
• Experience managing hotel financials, budgets, labor costs, and operational performance.
• Knowledge of scheduling, inventory management, purchasing, and payroll.
• Valid driver's license with reliable transportation.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
• Recruit, train, coach, and develop a high-performing hotel team.
• Ensure compliance with all company policies, franchise standards, and operating procedures.
• Manage labor, expenses, and operating budgets while maintaining profitability.
• Monitor key performance metrics and implement strategies to improve results.
• Foster a culture of outstanding guest service and promptly resolve guest concerns.
• Maintain exceptional cleanliness, safety, and property appearance standards.
• Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
• Build relationships within the local community and actively participate in sales and marketing initiatives.
• Partner with the Area Director to develop budgets, business plans, and operational strategies.
• Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
• Be available to respond to operational needs as required.
• All other duties as assigned.

Skills

Leadership

Communication

Team development

Budgeting

Scheduling

Payroll

Inventory management

Purchasing

Flexibility

Driver's license

Education

Associate degree or higher in Hospitality, Business, or related field

Job description

Tharaldson Hospitality Management is seeking a General Manager for a full-time role in Austin, TX. You will lead hotel operations, drive guest satisfaction, and mentor a high-performing team to deliver consistent results.

The ideal candidate has hotel GM experience, strong leadership and financial acumen, and the ability to manage budgets, schedules, and guest services while upholding brand standards and community engagement.