Hotel General Manager: Inspire Teams, Drive Excellence

Concord Hospitality Brand; Wilmington (NC); On-site; USD 116,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Discounted hotel stays

Job summary

Concord Hospitality in Wilmington, NC is seeking an experienced General Manager to lead a successful hotel team and uphold brand standards. You will hire, mentor, and motivate management while serving as the key liaison between the property, owners, and the Concord brand.

This role focuses on driving guest satisfaction, financial performance, and a positive workplace culture. You will oversee operations, manage budgets, and cultivate community relationships to position the hotel as a standout

Qualifications

• Proven experience as a General Manager in select service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Excellent leadership abilities, including hiring, mentoring, and team motivation.

Responsibilities

• Hire, mentor, and lead a passionate team aligned with company values.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
• Foster a positive work environment that rewards and recognizes team achievements.

Skills

Leadership

Sales

Networking

Job description

Concord Hospitality in Wilmington, NC is seeking an experienced General Manager to lead a successful hotel team and uphold brand standards. You will hire, mentor, and motivate management while serving as the key liaison between the property, owners, and the Concord brand.

This role focuses on driving guest satisfaction, financial performance, and a positive workplace culture. You will oversee operations, manage budgets, and cultivate community relationships to position the hotel as a standout