Hotel General Manager: Guest Experience & Team Leadership

ESA Management, LLC; Florida; On-site; USD 68,000 - 71,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Medical Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America in the Fort Lauderdale area seeks an experienced hospitality operations leader to manage guest services and supervise hotel staff, ensuring guest satisfaction and brand standards.

The role involves leading by example, coordinating daily tasks, recruiting and onboarding, and controlling labor and expenses while maintaining public areas and guest rooms to standard.

Qualifications

• Minimum three years related hospitality management experience.
• Must have a valid driver’s license and pass a motor vehicle check.
• Ability to organize multiple projects and priorities to meet deadlines.
• Ability to manage and direct a staff to perform daily tasks.
• Conversational or proficient in Spanish.

Responsibilities

• Oversee hotel guest experience and supervise associates.
• Ensure rooms and public areas meet brand standards and cleanliness.
• Assist recruiting, interviewing and onboarding of new staff.
• Manage labor costs and daily staffing needs.

Skills

Staff management

Spanish language (conversational)

Organization & time management

Computer basics (email/word processing

Education

2-year degree

Job description

Extended Stay America in the Fort Lauderdale area seeks an experienced hospitality operations leader to manage guest services and supervise hotel staff, ensuring guest satisfaction and brand standards.

The role involves leading by example, coordinating daily tasks, recruiting and onboarding, and controlling labor and expenses while maintaining public areas and guest rooms to standard.