Hotel General Manager - Growth & Guest Experience Leader

ADP, Inc.; Baker City (OR); On-site; USD 65,000 - 75,000; Full time

Job summary

Best Western Baker City seeks a General Manager to lead hotel operations and maximize profitability. You will supervise daily activities, drive guest satisfaction, and manage revenue growth through skilled leadership and cost controls.

The role requires adapting to market trends, directing sales efforts, and ensuring adherence to brand standards and financial targets. Strong communication and team-building skills are essential in this on-site position in Baker City, Oregon.

Qualifications

• 5 years hotel operations experience with a minimum of 3 years at the management level (General Manager or Assistant GM).
• Knowledge of Choice or similar branded hotel systems.
• Willing to work 50+ hours per week; at a minimum of 5 days per week.

Responsibilities

• Optimize and maximize guest and associate experience.
• Drive revenue, profit, and budgets through strong leadership and cost controls.
• Lead and motivate associates to achieve financial results and high guest satisfaction.
• Oversee communications, policies, and procedures across the hotel.
• Develop and implement sales and marketing plans to meet revenue goals.
• Monitor market trends and competitive activity to stay competitive.

Skills

Hotel operations

Leadership

Budgeting

Sales

Communication

Tools

Choice

Job description

Best Western Baker City seeks a General Manager to lead hotel operations and maximize profitability. You will supervise daily activities, drive guest satisfaction, and manage revenue growth through skilled leadership and cost controls.

The role requires adapting to market trends, directing sales efforts, and ensuring adherence to brand standards and financial targets. Strong communication and team-building skills are essential in this on-site position in Baker City, Oregon.