Hotel General Manager: Drive Guest Experience & Profit

JSK Hospitality LLC; Elkhart (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) match

PTO

Employee hotel discounts (JSK & brand)

Career growth across multi-property

Job summary

JSK Hospitality seeks an experienced Hotel General Manager to lead full operations at Home2 Suites by Hilton Elkhart. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Competitive base + performance bonus; medical/dental/vision; 401(k) match; PTO; employee hotel discounts (JSK portfolio + brand network); career growth across growing multi-property company.

Qualifications

• 3+ years hotel management experience, including GM or AGM roles at select-service or extended-stay properties.
• Proven P&L management and guest satisfaction improvements.
• Strong leadership, coaching, and team development skills.
• Working knowledge of brand systems preferred.
• Evenings, weekends, and holidays availability; valid driver's license; travel as needed.

Responsibilities

• Lead overall hotel operations to deliver guest satisfaction and brand standards.
• Own the P&L: drive revenue, control costs, and achieve profit goals.
• Recruit, train, coach, and develop department heads and associates.
• Ensure cleanliness, maintenance, safety, and security.
• Manage labor, scheduling, and productivity while protecting service levels.
• Partner with sales and revenue management to maximize occupancy, ADR, RevPAR.
• Handle guest issues and recovery with ownership and professionalism.
• Maintain compliance with brand standards, local regulations, and company policies.
• Conduct property inspections, quality audits, and continuous improvement.
• Report to regional leadership on performance, challenges, opportunities.
• Step up across the multi-property portfolio as needed.

Skills

Hotel management

P&L management

Leadership

Brand systems knowledge

Flexibility with evenings and weekends

Job description

JSK Hospitality seeks an experienced Hotel General Manager to lead full operations at Home2 Suites by Hilton Elkhart. You will own guest experience, team leadership, brand standards, and P&L results while building a positive, accountable culture.

Competitive base + performance bonus; medical/dental/vision; 401(k) match; PTO; employee hotel discounts (JSK portfolio + brand network); career growth across growing multi-property company.