Hotel General Manager

Pulse Hospitality; Kennesaw (GA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Pulse Hospitality is seeking a dynamic Hotel General Manager to lead our property in Georgia and create a guest experience that feels effortless, welcoming, and exceptional.

You will drive daily operations, coach staff, manage budgets and staffing, and collaborate with department leaders to elevate service quality and guest satisfaction.

Qualifikationen

• Proven hotel management experience with strong leadership and oversight.
• Excellent communication skills and ability to motivate teams.
• Strong problem-solving, decision-making, and prioritization in a fast-paced environment.

Aufgaben

• Lead hotel operations to maintain high guest satisfaction, cleanliness, service quality, and safety.
• Coach and mentor teams to foster a positive, accountable culture.
• Oversee daily workflow across departments; ensure appropriate staffing.
• Manage budgets, labor planning, and KPI tracking to drive results.
• Partner with leaders to improve processes and guest experience.
• Handle guest concerns professionally with resolution focus.
• Ensure compliance with policies, brand standards, and regulations.

Kenntnisse

Leadership

Guest service

Budget management

Communication

Jobbeschreibung

Hotel General Manager

Pulse Hospitality is seeking a dynamic Hotel General Manager to lead our team and create a guest experience that feels effortless, welcoming, and exceptional. If you're an inspiring leader who builds strong people culture, manages performance with confidence, and knows how to keep daily operations running smoothly, we’d love to meet you.

Schedule: Full-time

What You’ll Do

• Lead hotel operations to ensure high standards in guest satisfaction, cleanliness, service quality, and safety
• Coach, mentor, and support team members to build a positive, accountable, and people-first culture
• Oversee daily workflow across departments and ensure staffing levels match business needs
• Manage budgets, labor planning, and key performance metrics to drive sustainable results
• Partner with team leaders to improve processes, reduce friction, and elevate the overall guest experience
• Handle guest concerns with professionalism, follow-through, and a focus on resolution
• Ensure compliance with company policies, brand standards, and applicable regulations

What We’re Looking For

• Proven hotel management experience with strong leadership and operational oversight
• Excellent communication skills and a talent for motivating teams
• Strong decision-making, problem-solving, and ability to prioritize in a fast-paced environment
• Comfort managing budgets and using performance data to guide improvements
• A guest-first mindset and a commitment to service excellence

Why Pulse Hospitality

Pulse Hospitality is committed to building teams that take pride in great hospitality. You'll have the support, tools, and autonomy to lead with purpose-while helping create a workplace where people feel valued and guests feel truly cared for.