Hotel Assistant General Manager

Pulse Hospitality; Kennesaw (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

Pulse Hospitality is seeking a Hotel Assistant General Manager to support daily operations and lead a guest-focused team in a fast-paced hotel environment.

You will help drive service excellence, coordinate multiple departments, and assist with scheduling, budgets, and performance metrics to maintain high standards of guest readiness and safety.

Qualifications

• Leadership experience in hospitality or customer-focused roles.
• Strong communication skills and professionalism.
• Comfort in fast-paced environments and sound decision-making.

Responsibilities

• Support the General Manager with daily operations to ensure smooth service.
• Lead and coach team members across departments to maintain performance.
• Oversee guest service and resolve issues quickly and professionally.
• Monitor hotel standards, including cleanliness, safety and guest readiness.
• Assist with scheduling, staffing, and workload planning to meet business needs.
• Help manage budgets and track key operational metrics.
• Coordinate with front desk, housekeeping and other departments for seamless operations.
• Represent the hotel during guest interactions and escalations.

Skills

Leadership

Communication

Decision-making under pressure

Proactive problem-solving

Job description

Hotel Assistant General Manager

Pulse Hospitality is hiring an Hotel Assistant General Manager to support the day-to-day operations of our hotel and help lead a team that delivers outstanding guest experiences. If you’re a steady, people-first leader who thrives in a fast-paced environment, we’d love to meet you.

Schedule: Full-time and part-time

What You’ll Do

• Support the General Manager with daily operations to ensure smooth, efficient service

• Lead, coach, and motivate team members across departments to maintain strong performance

• Oversee guest service to ensure issues are handled quickly, professionally, and with care

• Monitor and improve hotel standards, including cleanliness, safety, and guest readiness

• Assist with scheduling, staffing needs, and workload planning to meet business demands

• Help manage budgets and operational goals, tracking key metrics where needed

• Coordinate with front desk, housekeeping, and other departments to keep the hotel running seamlessly

• Represent the hotel during guest interactions, escalations, and key operational moments

What We’re Looking For

• Prior leadership or management experience in hospitality or a customer-focused environment

• Strong communication skills and the ability to lead with empathy and professionalism

• Comfort working in a fast-paced setting and making sound decisions under pressure

• A proactive approach to problem-solving and continuous improvement

• Commitment to service excellence, safety, and quality standards

• Flexibility to support full-time and part-time scheduling needs

Why Pulse Hospitality

• Join a guest-focused team that values accountability, respect, and teamwork

• Opportunity to grow your leadership skills and expand your impact

• A supportive culture where excellent service and continuous improvement matter