Hotel General Manager

Bighornlaw; Illinois; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic general manager to lead their busy hotel. This role offers an exciting opportunity to enhance guest experiences and drive revenue through innovative strategies. The ideal candidate will have over five years of hospitality experience, particularly in hotel management, and a proven track record of exceptional customer service. As a leader, you will empower your team to excel while ensuring the highest standards of quality and satisfaction. If you are ready for a new challenge and possess strong organizational and leadership skills, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in hospitality, preferably in hotel management.
• Strong emphasis on guest satisfaction and exceptional service.

Responsibilities

• Create budgets to maximize profits while ensuring guest satisfaction.
• Guide department leaders in achieving their goals and objectives.
• Inspect hotel areas for cleanliness and upkeep to maintain quality.

Skills

Hospitality Management

Customer Service

Leadership

Organizational Skills

Problem-Solving

Education

High School Diploma

Degree in Hospitality

Job description

As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role.

As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

Responsibilities

• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

Qualifications

• Extensive knowledge of F&B and Catering required
• You must have 5 or more years of experience working in the hospitality field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A proven record of experience managing a team, preferably in the hospitality field, is required
• Exhibit excellent organizational, communication, and problem-solving abilities
• High school diploma or equivalent GED; degree in hospitality or related field of study preferred