Hotel General Manager

WizeHire, Inc; Fort Walton Beach (FL); On-site; USD 63,000 - 77,000; Full time

Job summary

WoodSpring Suites Fort Walton Beach is seeking a dedicated Hotel General Manager to lead all hotel operations, drive revenue, ensure guest satisfaction, and mentor the staff. This hands‑on role requires a proactive, self‑start approach and availability to oversee multiple departments.

The GM will manage budgets, enforce brand standards, recruit and train employees, review room quality, handle guest issues, and maintain safety protocols.

Qualifications

• Previous experience as a hotel manager, assistant manager, or hotel department manager required.
• Strong leadership and people management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.
• Recruit, train, and mentor hotel staff, fostering a culture of growth and teamwork.
• Inspect guest rooms and back‑of‑house areas to ensure brand and company standards.
• Handle guest complaints and queries, promoting exceptional customer service.
• Lead staff training meetings and ensure operational checklists and safety protocols are followed.

Skills

Hotel management experience

Education

High school diploma or GED

Hospitality education preferred

Job description

WoodSpring Suites Fort Walton Beach • Fort Walton Beach, FL, US

Posted 2 days ago

Description

The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands‑on leadership role requires a proactive, self‑starting individual with 24/7 availability to ensure excellence across all departments.

Responsibilities

• Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.
• Recruit, train, and mentor hotel staff, fostering a culture of growth and teamwork.
• Inspect guest rooms and back‑of‐house areas to ensure compliance with brand and company standards.
• Handle guest complaints and queries, promoting exceptional customer service.
• Lead staff training meetings and ensure operational checklists and safety protocols are followed.

Qualifications

• Previous experience as a hotel manager, assistant manager, or hotel department manager required.
• High school diploma or GED required; advanced education in hospitality preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee must occasionally lift and/or move up to 25 pounds.
• Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations.

Compensation

$70,000/year