Hotel General Manager

Moxy Cincinnati Downtown; Cincinnati (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

Moxy Cincinnati Downtown is looking for a dynamic General Manager (Captain) to lead hotel operations in Cincinnati. The ideal candidate will have 5-7 years of hotel management experience and strong F&B skills.

The role involves recruiting and training a high-performing team, managing budgets, and ensuring guest satisfaction. The salary offered is $100,000 per year.

Qualifications

• 5-7 years of hotel management experience, including 3 years as General Manager.
• Strong leadership and team management capabilities.
• Exceptional financial skills with budget management experience.

Responsibilities

• Recruit and train a high-performing team.
• Oversee the daily hotel operations.
• Manage budgets and financial performance.

Skills

Leadership

Financial acumen

Team management

Communication skills

F&B operations

Problem-solving

Education

5-7 years of hotel management experience

3 years in a General Manager role

Tools

Hotel management software

Job description

Moxy Cincinnati Downtown is an exciting and upbeat downtown hotel, offering a lifestyle, fun, and memorable experience for guests and patrons alike. We are seeking an experienced and dynamic General Manager (Captain) to lead our efforts and oversee the ongoing operations of a 111-room property. Our preferred candidate will have rooms and F&B experience. As the Hotel General Manager, you will be responsible for the overall management and strategic direction of the hotel. You will play a crucial role in staff recruitment, enforcing operational procedures, and ensuring all aspects of the hotel meet brand and company standards. You will also oversee daily operations, guest satisfaction, and financial performance, ensuring the hotel achieves its business goals and maintains the highest standards of service.

Responsibilities

• Recruit, hire, and train a high‑performing team, fostering a positive work environment and a strong service culture.
• Work flexible hours to oversee fast‑paced rooftop bar operations.
• Develop and implement operational procedures, standards, and policies to ensure a seamless guest experience.
• Oversee the hotel's daily operations, including front office, housekeeping, food and beverage, and maintenance departments.
• Manage budgets, financial performance, and cost control measures to ensure profitability.
• Drive sales and marketing efforts to maximize occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
• Ensure compliance with all health, safety, and legal regulations.
• Cultivate relationships with guests, local businesses, and the community to enhance the hotel's reputation.
• Analyze guest feedback and reviews to continually improve service and address any issues promptly.
• Report regularly to management on the hotel's performance, challenges, and opportunities.

Qualifications

• Minimum of 5‑7 years of hotel management experience, with at least 3 years in a General Manager role.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Exceptional financial acumen, with experience managing budgets and cost control.
• Strong experience in F&B operations with a focus on bar/beverage services.
• Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building.
• Ability to work under pressure and manage multiple priorities in a fast‑paced environment.
• Knowledge of hotel management software and systems.

Compensation

$100,000 per year