Hotel Front Desk Supervisor — Flexible Schedule & Benefits

Hospitality Ventures Management Group; Birmingham, Northern (AL, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

PayActive

Paid Time Off

Healthcare benefits

401(k) with match

Hotel & F&B discounts

Job summary

Hospitality Ventures Management Group in Birmingham, AL, seeks a Front Office Supervisor to support daily front desk operations, ensuring seamless check-in/out and outstanding guest service. You will train and supervise front desk staff, handle guest concerns, and assist with shift coverage, reporting to the Front Office Manager.

This role offers competitive pay and opportunities for advancement within our nationwide portfolio.

Qualifications

• Hotel experience is a plus.
• A combination of education and experience

Responsibilities

• Be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
• Supervise front desk agents, manage guest reservations, and address guest concerns.
• Report to the Front Office Manager.
• Careers in front office can lead to higher roles such as front office manager or director of rooms.

Education

Combination of education and experience

Job description

Hospitality Ventures Management Group in Birmingham, AL, seeks a Front Office Supervisor to support daily front desk operations, ensuring seamless check-in/out and outstanding guest service. You will train and supervise front desk staff, handle guest concerns, and assist with shift coverage, reporting to the Front Office Manager.

This role offers competitive pay and opportunities for advancement within our nationwide portfolio.