Front Office Leader | Flexible Schedule & Benefits

HVMG - Hospitality Ventures Management Group; Birmingham (AL); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

Paid time off

PayActive access

Discounts on hotel services

Job summary

HVMG - Hospitality Ventures Management Group in Birmingham, AL is seeking a Front Office Manager to oversee all front desk operations and ensure a welcoming guest experience. You will lead, train, and support the front desk team, manage scheduling, guest relations, and daily reports to drive service excellence and efficiency inside the front office.

The role requires supervisory front office experience; Hyatt experience is preferred.

Qualifications

• High school diploma, GED, or 1 year of hotel experience.
• Front Office supervisory experience; Hyatt experience preferred.
• 2–3 years of hotel experience.

Responsibilities

• Oversee front desk operations to ensure a smooth guest experience.
• Lead, train, and support the front desk team and manage scheduling.
• Report to the Director of Operations or General Manager.
• Drive service excellence and operational efficiency in the front office.

Skills

Leadership

Staff training

Guest relations

Education

High school diploma or GED

2–3 years hotel experience

Front Office supervisory experience

Job description

HVMG - Hospitality Ventures Management Group in Birmingham, AL is seeking a Front Office Manager to oversee all front desk operations and ensure a welcoming guest experience. You will lead, train, and support the front desk team, manage scheduling, guest relations, and daily reports to drive service excellence and efficiency inside the front office.

The role requires supervisory front office experience; Hyatt experience is preferred.