Hotel Front Desk Representative, Proximity Hotel

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Family medical leave

Domestic partner benefits

Education opportunities

Job summary

Quaintance-Weaver Restaurants & Hotels is seeking a friendly and energetic Hotel Front Desk Representative at Proximity Hotel in Greensboro, NC. The role requires exceptional guest service, multitasking, and a welcoming demeanor to ensure memorable stays in a fast-paced environment.

Responsibilities include assisting guests, answering inquiries, coordinating with hotel departments, and maintaining safety and cleanliness standards at all times.

Qualifications

• Friendly, energetic and detail-oriented personality as primary attributes.
• Excellent interpersonal and communication skills required.
• Ability to stay organized in a fast-paced hospitality setting.

Responsibilities

• Provide prompt, friendly service to guests at the front desk.
• Answer inquiries about hotel services, directions, dining and local attractions.
• Coordinate with departments to meet guest needs.
• Develop and maintain guest relationships.
• Maintain a high level of cleanliness and safety at all times.

Skills

Friendly & energetic

Detail-oriented

Interpersonal skills

Communication skills

Urgency & initiative

Recall of details

Fast-paced environment

ESOP

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid leave

Family medical leave

Education opportunities

Job description

Position:Hotel Front Desk Representative, Proximity Hotel

Location: Greensboro, NC

Job Id:3911

# of Openings:1

Hotel Front Desk Representative

Location: Proximity Hotel, Greensboro, North Carolina

Hours: Full Time

Proximity Hotel is looking for a friendly and energetic HotelFront Desk Representatives to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here .

What are the responsibilities of a Front Desk Representative?

• Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
• Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment
• Acting as a liaison with multiple departments regarding any and all hotel related needs
• Establishing and maintaining hotel and guest relationships
• Passionately maintaina high level of cleanliness and safetyat all times
  

What Skills and Experience are Desired for a Front Desk Representative?

• Schedule availability to include weekdays, weeknights and weekends
• Training for Night Audit coverage
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Ability to retain and recall detailed information
• Working in a fast paced, enthusiastic work environment
• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• Voluntary Life Insurance
• 401K
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities