Guest Experience Front Desk Pro | ESOP & Benefits
Quaintance-Weaver Restaurants & Hotels
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Benefits offered by this job
Job summary
O.Henry Hotel in Greensboro, NC is seeking a friendly and energetic Front Desk Representative to join our team of hospitality professionals in a fast-paced environment. You will greet guests, answer questions about services and local attractions, coordinate with departments, and help maintain guest relationships while upholding cleanliness and safety standards.
This full-time role offers opportunities to deliver outstanding guest experiences and grow within Quaintance-Weaver Restaurants & Hotels.
Qualifications
- Schedule availability to include weekdays, weeknights and weekends
- Friendly, energetic and detail-oriented
- Passion for hospitality
- Great interpersonal and communication skills
- Strong sense of urgency and initiative
- Ability to retain and recall detailed information
- Working in a fast paced, enthusiastic work environment
Responsibilities
- Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
- Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment
- Acting as a liaison with multiple departments regarding any and all hotel related needs
- Establishing and maintaining hotel and guest relationships
- Passionately maintaina high level of cleanliness and safetyat all times
Job description
O.Henry Hotel in Greensboro, NC is seeking a friendly and energetic Front Desk Representative to join our team of hospitality professionals in a fast-paced environment. You will greet guests, answer questions about services and local attractions, coordinate with departments, and help maintain guest relationships while upholding cleanliness and safety standards.
This full-time role offers opportunities to deliver outstanding guest experiences and grow within Quaintance-Weaver Restaurants & Hotels.
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