Hotel Front Desk Representative, O.Henry Hotel

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid leave

Family medical leave

ESOP

Voluntary Life Insurance

Life Insurance

Continuing education

Job summary

O.Henry Hotel in Greensboro, NC is seeking a friendly and energetic Front Desk Representative to join our team of hospitality professionals in a fast-paced environment. You will greet guests, answer questions about services and local attractions, coordinate with departments, and help maintain guest relationships while upholding cleanliness and safety standards.

This full-time role offers opportunities to deliver outstanding guest experiences and grow within Quaintance-Weaver Restaurants & Hotels.

Qualifications

• Schedule availability to include weekdays, weeknights and weekends
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Ability to retain and recall detailed information
• Working in a fast paced, enthusiastic work environment

Responsibilities

• Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
• Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment
• Acting as a liaison with multiple departments regarding any and all hotel related needs
• Establishing and maintaining hotel and guest relationships
• Passionately maintaina high level of cleanliness and safetyat all times

Job description

Position:Hotel Front Desk Representative, O.Henry Hotel

Location: Greensboro, NC

Job Id:3873

# of Openings:1

Hotel Front Desk Representative

Location: O.Henry Hotel, Greensboro, North Carolina

Hours: Full Time

O.Henry Hotel is looking for a friendly and energeticFront Desk Representativesto join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people.

What are the responsibilities of a Front Desk Representative?

• Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
• Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment
• Acting as a liaison with multiple departments regarding any and all hotel related needs
• Establishing and maintaining hotel and guest relationships
• Passionately maintaina high level of cleanliness and safetyat all times

What Skills and Experience are Desired for a Front Desk Representative?

• Schedule availability to include weekdays, weeknights and weekends
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Ability to retain and recall detailed information
• Working in a fast paced, enthusiastic work environment
• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• Voluntary Life Insurance
• 401K
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities