Hotel Front Desk Pro: Nights & Weekends Guest Care

Ava Lodging; Garland (TX); On-site; USD 13,776 - 16,531; Full time

Job summary

Ava Lodging in Garland, Texas is looking for a dedicated Front Desk Agent to provide excellent service to hotel guests. Responsibilities include check-ins and check-outs, processing payments, and responding to guest inquiries. Candidates should have a high school diploma and at least one year of front desk experience. Strong English communication skills are required. This full-time position offers competitive pay between $10-$12 per hour based on experience, with shifts including nights and weekends.

Qualifications

• Must speak fluent English; other languages preferred.
• One year of front desk or guest service experience preferred.

Responsibilities

• Check-in and check-out hotel guests in a timely manner.
• Register guests and provide information on hotel services.
• Accurately process all cash and credit card transactions.
• Respond to guest complaints and ensure satisfaction.
• Book guest reservations and process cancellations.

Skills

Fluent English

Customer service

Cash handling

Room booking

Education

High school diploma or equivalent

Some college preferred

Job description

Ava Lodging in Garland, Texas is looking for a dedicated Front Desk Agent to provide excellent service to hotel guests. Responsibilities include check-ins and check-outs, processing payments, and responding to guest inquiries. Candidates should have a high school diploma and at least one year of front desk experience. Strong English communication skills are required. This full-time position offers competitive pay between $10-$12 per hour based on experience, with shifts including nights and weekends.