Relief Night Auditor

Embassy Suites Columbus, OH; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Night Auditor to ensure exceptional guest experiences. This role involves managing front desk operations, balancing daily transactions, and providing outstanding customer service during overnight hours. Ideal candidates will have a minimum of one year of experience in hotel front desk roles, strong communication skills, and a knack for problem-solving. Join a dynamic team where your contributions will enhance guest satisfaction and operational efficiency.

Qualifications

• Minimum one year previous hotel front desk experience.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Attend to guest needs and manage front desk operations during audit shift.
• Balance revenue and expense transactions from the day.

Skills

Guest Service Skills

Communication Skills

Cash Handling

Education

High School Diploma

Tools

Computer Software

Job description

• Be available to work a Tuesday and Wednesday overnight hours.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies / procedures.
• Generate, print, and distribute daily reports to designated departments / personnel.
• Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

• Minimum one year previous hotel front desk experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Knowledge of local activities and attractions appropriate for clientele.