Hotel Front Desk Night Auditor

WizeHire, Inc; Northern (KY); Hybrid; USD 21,000 - 22,000; Full time

Job summary

Suburban Studios Triadelphia - Wheeling is seeking a night auditor to support our overnight operations and ensure guest satisfaction. You will handle reservations, check-ins, and guest inquiries while performing essential bookkeeping and reporting tasks for management.

The role emphasizes hospitality, strong customer service, and accurate accounting. A flexible overnight schedule is required, and prior front desk or night audit experience is preferred but not mandatory.

Qualifications

• High school diploma or equivalent; some college preferred.
• Experience in hotel front desk or night audit is preferred but not required.
• Excellent customer service and communication skills required.

Responsibilities

• Produce and distribute daily, weekly, and monthly reports to hotel management.
• Complete bookkeeping and administrative tasks as requested.
• Handle front desk duties: reservations, check-ins, guest inquiries, and complaints.
• Audit and reconcile financial records including cash drawer and card transactions.
• Provide exceptional service to hotel guests during their stay.
• Collaborate with departments to ensure smooth overnight operations.

Skills

Customer service

Communication

Hospitality

Night shift

Education

High school diploma

Some college

Tools

Accounting software

Reservation software

Job description

Suburban Studios Triadelphia - Wheeling at The Highlands 40 Robinson Drive, Triadelphia, WV, US

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals.

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Provide exceptional service to all hotel guests during their stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Excellent customer service and communication skills are required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus

Compensation

15.00 - 16.00 hourly

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.