Hotel Front Desk Night Audit, 3rd shift

Frontier Hospitality Group; East Peoria (IL); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Travel Discounts

Growth opportunities

Job summary

Join Frontier Hospitality Group as a Night Auditor at the Residence Inn in East Peoria. This part-time position requires strong customer service skills and the ability to work independently during the overnight shifts. Responsibilities include handling guest reservations, answering calls, and executing end-of-night procedures.

We offer travel discounts and growth opportunities as part of our dedication to employee success and memorable guest experiences. Weekend availability is a must for applicants.

Qualifications

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Handles guest reservations.
• Answers and transfers phone calls.
• Posts charges and balances daily transactions.
• Executes end of night closeout procedures and prepares for the new day.

Skills

Customer service skills

Multi-tasking

Ability to work alone and in a team

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Join our team as a Night Auditor at the Residence Inn and be the heart of our hotel overnight. Part time position available. This individual must have great customer service skills, be able to multi-task, and can comfortably work alone as well as on a team. This is a 3rd shift position. Must have weekend availability. We invite you to join our team and contribute to the success of providing memorable guests experiences.

Essential Duties And Responsibilities

• Handles guest reservations.
• Answers and transfers phone calls.
• Posts charges and balances daily transactions.
• Executes end of night closeout procedures as well as prepare for the new day.
• Other duties as assigned.

Benefits To Working Here

• Travel Discounts to relax and refresh.
• Growth opportunities to keep you challenged in your career.

Qualifications And Requirements

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Salary: $16.00 - $17.00 per hour