Hotel Front Desk Lead & Shift Manager

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Indiana, PA is looking for a qualified individual to manage shift operations and supervise staff. You will focus on maintaining high customer service standards, assisting with budgets, and ensuring compliance. Candidates should possess a Bachelor's degree, strong team management skills, and proficiency in Microsoft applications. A competitive salary and comprehensive benefits are offered.

Qualifications

• Ability to read and interpret business documents.
• Effective presentation of information to groups.
• Flexible to work all shifts including holidays.

Responsibilities

• Supervise staff and manage daily operations.
• Create schedules to maintain labor costs.
• Resolve customer service issues on shift.
• Ensure compliance with hotel policies.

Skills

Customer service skills

Conflict resolution

Effective communication

Team management

Microsoft Office proficiency

Education

Bachelor’s degree from a four-year college

Tools

Hotel systems software

Job description

A leading entertainment company in Indiana, PA is looking for a qualified individual to manage shift operations and supervise staff. You will focus on maintaining high customer service standards, assisting with budgets, and ensuring compliance. Candidates should possess a Bachelor's degree, strong team management skills, and proficiency in Microsoft applications. A competitive salary and comprehensive benefits are offered.