Cage Operations Supervisor - Guest Service & Cash Control

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Paid time off

Annual performance bonus

Job summary

A leading entertainment company in Indiana, PA is seeking staff who excel in customer service and supervision. The role includes monitoring performance, ensuring compliance with budgets, and providing exceptional service to guests. Candidates must have a high school diploma, strong communication skills, and proficiency in Microsoft Office. The position requires flexibility to work various shifts. Benefits include competitive pay and a comprehensive rewards package.

Qualifications

• Must be at least 18 years of age.
• Requires customer service-related experience or equivalent education.
• Flexible to work various shifts including holidays and weekends.

Responsibilities

• Provide guidance and supervision to department staff.
• Monitor achievements of performance and profit objectives.
• Support compliance with departmental budgets.
• Demonstrate superior customer service.
• Verifies vault accountability at end of shift.

Skills

Customer service orientation

Verbal communication skills

Written communication skills

Proficiency in Microsoft Office

Problem resolution skills

Education

High school diploma/GED

Tools

Microsoft Office applications

Office machines (jet sort, coin roller)

Job description

A leading entertainment company in Indiana, PA is seeking staff who excel in customer service and supervision. The role includes monitoring performance, ensuring compliance with budgets, and providing exceptional service to guests. Candidates must have a high school diploma, strong communication skills, and proficiency in Microsoft Office. The position requires flexibility to work various shifts. Benefits include competitive pay and a comprehensive rewards package.