Hotel Front Desk Associate — Guest Service Expert

Nana Management Services, LLC; Alaska; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Valid driver’s license

Job summary

Nana Management Services, LLC is seeking a Hotel Front Desk associate on-site in Kotzebue, Alaska. You will greet guests, check them in/out, assign rooms and assist with luggage to ensure guest satisfaction.

Candidates should have a high school diploma or GED, be fluent in English, and comfortable with cash handling and computer systems. A valid driver’s license is preferred. This role emphasizes safety, hospitality, and professional service.

Qualifications

• High school diploma or GED equivalent.
• Familiar with computer systems and cash handling.
• Must be fluent in speaking, reading, and writing English.

Responsibilities

• Provide high-quality customer service at all times and maintain the hotel's service standards.
• Greet and register guests, assign rooms, and assist with luggage as needed.
• Handle checkouts efficiently in a friendly, professional manner.
• Balance cash and post room charges following procedures.
• Prepare necessary reports and coordinate with shifts and management.

Skills

Fluent English

Cash handling

Computer systems familiarity

Education

High school diploma or GED

Job description

Nana Management Services, LLC is seeking a Hotel Front Desk associate on-site in Kotzebue, Alaska. You will greet guests, check them in/out, assign rooms and assist with luggage to ensure guest satisfaction.

Candidates should have a high school diploma or GED, be fluent in English, and comfortable with cash handling and computer systems. A valid driver’s license is preferred. This role emphasizes safety, hospitality, and professional service.