Hotel Front Desk Agent – Full-Time & Overnight

Quality-Inn-and-Suites; Mammoth Lakes (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

QUALITY INN MAMMOTH is seeking a Front Desk Associate for full-time employment to support guest services at Mammoth, CA. The role involves check-in/check-out, guest requests, and information provision at a busy hotel with multiple shifts including overnights.

The position requires high school diploma or equivalent, strong computer and typing skills, and flexibility to work weekends and holidays. Opportunities exist to work across two hotel locations as scheduled.

Qualifications

• High school diploma or equivalent.
• Strong computer, typing, and technology skills.
• Ability to stand for extended periods and lift or carry up to 50 pounds.
• Willingness to work weekends, holidays, and all shifts, including overnight.
• Flexibility to work at two different hotel locations on different days as scheduled.
• Willingness to cover shifts when other employees call out, including short-notice coverage when needed.

Responsibilities

• Register guests, issue room keys, answer phones, and provide hotel and local area information.
• Process reservations, cancellations, modifications, and cash and credit card transactions accurately.
• Maintain proficiency in the Property Management System (PMS), front office equipment, and required brand training.
• Perform administrative duties, including data entry, reporting, and communication logs.
• Maintain clean, organized, and welcoming lobby and breakfast areas.
• Assist with breakfast preparation, meeting room setup, guest requests, and other duties as assigned.

Job description

QUALITY INN MAMMOTH is seeking a Front Desk Associate for full-time employment to support guest services at Mammoth, CA. The role involves check-in/check-out, guest requests, and information provision at a busy hotel with multiple shifts including overnights.

The position requires high school diploma or equivalent, strong computer and typing skills, and flexibility to work weekends and holidays. Opportunities exist to work across two hotel locations as scheduled.