Hotel Front Desk Agent — Flexible Hours & Growth

Candlewood Suites Thornton; Thornton (CO); On-site; USD 22,041 - 24,108; Part time

Job summary

Candlewood Suites Thornton is looking for a hotel front desk agent to join their guest services team. If you have a passion for service and enjoy making guests smile, this position may be perfect for you. Responsibilities include welcoming guests, managing their accounts, and addressing any requests they may have.

The ideal candidate will display strong interpersonal skills, have a high school diploma or GED, and bring some hotel experience. Compensation is competitive, with flexible hours available.

Qualifications

• Impeccable interpersonal, time management, organizational, and customer service skills.
• Comfortable taking telephone calls and managing stressful situations.
• 1+ year of hotel industry experience or related job preferred.

Responsibilities

• Answer incoming calls and questions about guest needs.
• Check guests in and out, ensuring accurate keys and rooms.
• Mitigate customer complaints as needed.
• Work with housekeeping to ensure rooms are ready.
• Ensure accuracy of hotel guest account information.

Skills

Interpersonal skills

Time management

Organizational skills

Customer service skills

Telephone communication

Education

High school diploma or GED

Tools

Microsoft Office

Reservation management systems

Job description

Candlewood Suites Thornton is looking for a hotel front desk agent to join their guest services team. If you have a passion for service and enjoy making guests smile, this position may be perfect for you. Responsibilities include welcoming guests, managing their accounts, and addressing any requests they may have.

The ideal candidate will display strong interpersonal skills, have a high school diploma or GED, and bring some hotel experience. Compensation is competitive, with flexible hours available.