Front Desk Guest Experience Specialist – Flexible Hours

Uline; Town of Manitowish Waters (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Gym membership

Job summary

The Lodge, Manitowish Waters, WI, operated by EAU Holdings, is seeking a Front Desk Clerk for a full-time position in Manitowish Waters. The role involves greeting guests, handling reservations, answering calls, and guiding guests to local dining and activities.

The ideal candidate will have a high school diploma, strong customer service and communication skills, active listening, attention to detail, and the ability to multitask.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service and communication skills to interact in a positive and professional way.
• Strong listener with the ability to empathize and problem-solve.
• Attention to detail and ability to multi-task.

Responsibilities

• Greet and register guests, answer phone calls and book guest reservations.
• Develop good customer relationships and address customer service needs in a timely manner.
• Provide suggestions to guests regarding dining and local activities.
• Inspect public areas and guest rooms for appearance and cleanliness.
• Morning shift will include light kitchen duties, setting up, and cleaning up the guest continental breakfast.

Skills

Customer service

Communication

Active listening

Multitasking

Education

High school diploma or equivalent

Job description

The Lodge, Manitowish Waters, WI, operated by EAU Holdings, is seeking a Front Desk Clerk for a full-time position in Manitowish Waters. The role involves greeting guests, handling reservations, answering calls, and guiding guests to local dining and activities.

The ideal candidate will have a high school diploma, strong customer service and communication skills, active listening, attention to detail, and the ability to multitask.