Hotel Front Desk Agent

Hotel Eastlund Portland; Portland (OR); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Transit discounts

Paid time off

Hotel/Restaurant discounts

Other benefits

Job summary

Hotel Eastlund in Portland, OR is seeking a friendly Front Desk Agent to warmly welcome guests, complete check-ins and check-outs, assist with reservations, and handle special requests. This role works closely with housekeeping, valet, maintenance and other hotel departments.

Strong customer-service skills, good judgment, attention to detail, and the ability to stay professional in a busy environment are essential.

Qualifications

• Welcoming guests and handling check-ins/check-outs.
• Assisting with reservations and guest requests.
• Maintaining a professional, courteous demeanor in a fast-paced environment.

Responsibilities

• Welcoming guests and handling check-ins/check-outs.
• Assisting with reservations and guest requests.
• Processing payments and ensuring guest satisfaction.

Skills

Customer service

Professionalism

Attention to detail

Job description

We are seeking a friendly, dependable Front Desk Agent to join our team at Hotel Eastlund.

The Front Desk Agent is responsible for welcoming guests, completing check-ins and check-outs, assisting with reservations and guest requests, processing payments, and helping ensure a smooth and enjoyable guest experience.

This position works closely with Housekeeping, Valet, Maintenance, and other hotel departments. Strong customer-service skills, good judgment, attention to detail, and the ability to remain professional in a busy environment are essential.

WE OFFER

Eligible employees receive:

• Medical, dental, and vision plans

• TriMet bus and MAX discounts

• Paid sick time, vacation, and holidays

• Employee hotel rates and restaurant discounts

• Additional employee benefits and discounts