Hotel Front Desk

RRI West; Myrtle Beach (SC); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee-Paid Life Insurance

Pet Insurance

Paid Time Off (PTO) after 60 days

Competitive Pay

Digital Tipping Program

401 (k) with Employer Match

Career Growth Opportunities

Job summary

RRI West Management, LLC is hiring a Full-Time Front Desk GSR at the Red Roof Inn Myrtle Beach location. The role emphasizes guest service, check-in/check-out, and handling guest requests with reliability and a professional appearance.

Ideal candidates have customer service experience and hotel front desk exposure, and must be able to work a schedule that includes weekends and holidays. In-person location in Myrtle Beach offers competitive pay and growth opportunities.

Qualifications

• We require at least 1 year of customer service experience (preferred).
• Hotel front desk experience preferred.
• Strong communication and teamwork skills.
• Reliable and detail-oriented.
• Reliable attendance and punctuality required.
• Ability to work weekends and holidays.

Responsibilities

• Welcomes guests and assists with check-in/check-out and wake-up calls.
• Handle guest concerns and requests and adjust reservations as needed.
• Work with hotel management and team to ensure a great guest experience.
• Use the front desk system to complete transactions and run reports.
• Coordinate with housekeeping on room availability and guest needs.

Skills

Customer service

Front desk experience

Communication

Teamwork

Reliability

Punctuality

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Location: Red Roof Inn Myrtle Beach
Starting Pay: Up to $15.00/hour

Do you enjoy helping people and providing outstanding customer service? The Myrtle Beach location is seeking friendly, dependable, and customer-focused individuals to join our team!

We are currently seeking a Full-Time front desk GSR to become the face of our property. Candidates must be available for weekends and holidays.

We are looking for individuals that can work the following shifts:

• Mixture of 3pm-11pm and 11pm-7am.
• Extra hours in other departments to achieve full time.

Requirements:

• At least 1 year of customer service experience is preferred.
• Hotel front desk experience preferred.
• Strong communication and teamwork skills
• Reliable and detailed- oriented.
• Reliable attendance and punctuality are required for all scheduled shifts.
• Ability to work weekends and holidays.

WHO IS OUR IDEAL CANDIDATE?

• Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
• Make an impact on your guests by making each experience unique and tailored to them.
• Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
• Empowered individuals are our favorite – be your bold self.
• Professional appearance and demeanor.
• Attention to detail and accuracy when handling reservations, payments, and guest information.
• Reliability, punctuality, and a strong work ethic.
• Ability to work independently and as a part of a team.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

• Welcomes guests and assist them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests.
• Take reservation requests and adjusting reservations as needed.
• Works with Hotel Management and other team members to provide an excellent guest experience.
• Use our front desk computer system to complete customer transactions and run reports.
• Communicate with the housekeeping team to be aware of room availability or guests.

Full Time Benefits-

• Health, Dental and Vision Insurance
• Employee-Paid Life Insurance
• Pet Insurance
• Paid Time Off (PTO) after 60 days.
• Competitive Pay
• Digital Tipping Program
• 401 (k) with Employer Match
• Career Growth Opportunities

About Us

RRI West Management, LLC proudly manages more than 23 Red Roof Inn and Red Roof Plus+ locations across the United States. As Red Roof's largest franchisee, we have built our reputation on a commitment to hospitality, strong relationships, and exceptional guest experiences.

Our success begins with our people. We are dedicated to creating a positive work environment where team members are valued, supported, and provided opportunities to grow both personally and professionally.

Join our team and become part of an organization where your hard work is recognized, your contributions matter, and you can build a rewarding career in hospitality.

Location: In Person

Location Red Roof Inn Myrtle Beach Hotel

Full-Time/Part-Time Full-Time