Hotel Facilities Engineer: Hands-On Maintenance Expert

Virgin Hotels New Orleans; New Orleans (LA); On-site; USD 42,000 - 46,000; Full time

Job summary

Virgin Hotels New Orleans is seeking a hands-on Maintenance Technician to join the Engineering team. You will perform repairs, preventive maintenance, and refurbishments to keep guest rooms, meeting spaces, and facilities in top condition.

Under the Director of Engineering, you will handle general upkeep, coordinate with teammates, managers, and guests, and contribute to a memorable guest experience. This role emphasizes safety, efficiency, and proactive maintenance.

Qualifications

• Must have basic working knowledge in plumbing, refrigeration, air conditioning, electrical systems, boilers and tiling.
• Able to read written communications, meters, and screen displays.
• Strong dexterity to use small tools and handle parts.
• Ability to understand verbal and written instructions and stay organized.
• Clear and courteous communication with staff, guests, and contractors.

Responsibilities

• Completes assigned work orders for general repair within the specified time frame to maintain hotel operations.
• Performs systematic checks and inspections to prevent malfunctions and depreciation.
• Responds quickly and courteously to guest needs to repair and resolve issues.
• Maintains tools, spaces, and equipment in safe condition to prolong use.
• Repairs or changes room locks for security of hotel and guests.
• Repairs electronic problems on hotel equipment (TVs, alarm clocks, HVAC, etc.).
• Supports safety equipment and emergency procedures.
• Uses computer systems to complete orders in tracking software like ALICE or HOTSOS.
• Maintains a friendly, cheerful, courteous demeanor at all times.
• Performs other duties as assigned by management.

Skills

General plumbing

Electrical systems

HVAC

Carpentry

Reading and following instructions

Education

Associate or Technical degree/Trade certification

Job description

Virgin Hotels New Orleans is seeking a hands-on Maintenance Technician to join the Engineering team. You will perform repairs, preventive maintenance, and refurbishments to keep guest rooms, meeting spaces, and facilities in top condition.

Under the Director of Engineering, you will handle general upkeep, coordinate with teammates, managers, and guests, and contribute to a memorable guest experience. This role emphasizes safety, efficiency, and proactive maintenance.