Hotel Facilities Engineer – Guest-Centric Maintenance

Innisfree Hotels, Inc.; Fort Walton Beach (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Innisfree Hotels is seeking a skilled Maintenance Engineer to maintain hotel equipment, install new gear, and troubleshoot faults on site at the Holiday Inn Resort FWB. The role includes training staff on equipment operating procedures and ensuring life safety systems are properly monitored.

Requirements include a high school diploma and strong customer service skills. Candidates should be able to multi-task, work independently, and communicate effectively in English.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of customer service experience preferred.
• Should be able to work independently and with minimum supervision.
• Excellent customer service skills.
• Ability to read, write, and speak effectively in English to communicate with guests and team members.
• Strong attention to detail.
• Must be able to multi-task.
• Must be a team player.

Responsibilities

• Maintain hotel equipment, install new equipment and troubleshoot faults on site.
• Remove old equipment and train staff on operating procedures.
• Inspect equipment, perform routine maintenance and service tasks.
• Provide technical support and training on new equipment.
• Ensure life safety systems and building layouts are properly monitored.
• Assist guests with door lock and in-room safe issues, and respond to complaints.

Skills

Customer service

English communication

Attention to detail

Multi-tasking

Team player

Independent work

Education

High School Diploma or equivalent

Job description

Innisfree Hotels is seeking a skilled Maintenance Engineer to maintain hotel equipment, install new gear, and troubleshoot faults on site at the Holiday Inn Resort FWB. The role includes training staff on equipment operating procedures and ensuring life safety systems are properly monitored.

Requirements include a high school diploma and strong customer service skills. Candidates should be able to multi-task, work independently, and communicate effectively in English.